POPIA Notice

This notice explains how [BUSINESS NAME] processes personal information in terms of the Protection of Personal Information Act, 2013 (POPIA). It should be read together with our Privacy Policy.

Responsible party. [BUSINESS NAME], registration number [REG NO], [ADDRESS].

Information Officer. Our designated Information Officer is Mayke du Preez, who is responsible for our compliance with POPIA and for handling requests and complaints relating to your personal information. You can reach the Information Officer at [SUPPORT EMAIL].

How we process your information. We collect and process personal information lawfully and only for the purposes set out in our Privacy Policy — chiefly to process and deliver your orders, provide support, meet legal obligations, and (with your consent) send marketing. We take reasonable steps to keep it accurate, secure, and no longer than necessary.

Your rights under POPIA. You have the right to be told what personal information we hold about you, to request access to it, to ask us to correct or delete information that is inaccurate or no longer needed, to object to processing in certain circumstances, and to withdraw consent to marketing at any time.

Making a request. To exercise any of these rights, email our Information Officer at [SUPPORT EMAIL]. We will respond within a reasonable time and in line with POPIA.

Lodging a complaint with the Regulator. If you believe we have not handled your personal information lawfully, you may lodge a complaint with the Information Regulator. A complaint is submitted on the prescribed POPIA/PAIA Form 5.

Information Regulator (South Africa). Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191. General enquiries: enquiries@inforegulator.org.za, 010 023 5200 (toll-free 0800 017 160). POPIA complaints: POPIAComplaints@inforegulator.org.za. Website: https://inforegulator.org.za.

Questions about this notice? Email [SUPPORT EMAIL] or call [SUPPORT PHONE].