Frequently asked questions
Everything you need to know about ordering branded corporate merchandise from Corpmerch in South Africa — minimum quantities, branding methods, lead times, proofs, delivery and payment.
What is the minimum order quantity for branded merchandise?
Minimum order quantities depend on the product and branding method. Many promotional items and apparel start from around 10 to 50 units, while some products allow smaller runs. Each product page on Corpmerch shows its own minimum, and we confirm the exact quantity when you enquire or request a bulk quote.
How long does branded merchandise take to deliver?
For branded items, allow roughly 7 to 10 working days from the date you approve your proof. Unbranded stock items are faster, typically 3 to 5 working days. Lead times vary with quantity and branding method, and Corpmerch confirms your turnaround before production begins.
What branding methods does Corpmerch offer?
Corpmerch offers embroidery, screen printing, pad printing, full-colour digital printing and laser engraving. The best method depends on the product material and your logo. We recommend the most suitable method for each item when you add your branding on the product page.
What logo file format do you need for branding?
A high-resolution vector file (PDF, EPS, AI or SVG) gives the cleanest result, because it scales without losing quality. High-resolution PNG or JPEG can work for some methods. Upload your logo when adding branding on the product page, and Corpmerch will check it is print-ready.
Do I see a proof before my branded order is printed?
Yes. Once your order is placed and paid, Corpmerch prepares a proof mockup showing exactly how your branding will appear, and sends it to you to confirm it is correct. Nothing is printed or produced until you approve that proof, so payment secures your order while you keep final sign-off.
Does Corpmerch deliver across South Africa?
Yes. Corpmerch delivers nationwide across South Africa by courier. Delivery is free on orders over R1000; smaller orders are charged a flat courier rate shown at checkout. Outlying areas may carry a small surcharge, which is confirmed before your order is finalised.
How much does branding cost and do I get a bulk discount?
Branding is priced per item by method, size and number of colours, plus a once-off setup fee per logo. Larger quantities lower the cost per unit, so bulk orders are more economical. Request a bulk quote on Corpmerch for volume pricing tailored to your quantity.
How do I pay, and is payment secure?
Corpmerch accepts secure online payment through PayFast, which supports instant EFT, debit and credit cards. Card details are entered on PayFast's encrypted gateway, not stored by us. Payment confirms your order, after which we prepare your proof for approval before production.
Can every product be branded with my logo?
Most products can be branded, but not all. Items that can carry your logo are marked as brandable on Corpmerch, with the available branding methods and positions shown on each product page. A few stock items are supplied unbranded only; this is clearly indicated.
What products does Corpmerch supply?
Corpmerch supplies branded corporate gifts, apparel, headwear, bags, drinkware, notebooks, pens, tech accessories and more, sourced from a wide South African catalogue. If you need a specific item for a campaign, event or staff kit, enquire and we will help you source and brand it.